VisionPlus EXPO 2025

Exhibitors Guide

Last updated on: 27 June 2025

OPERATIONS

Tarsem Singh

+971 52 119 3807

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SHOW DIRECTOR

Neelam Solanki

+91 98208 19674​

Send Mail
Official Contractors
Rules & Regulations (incl. Health & Safety)
FAQ's

Exhibiting & Venue Info

Event Timetable

Build Up 

Hall Open 

Access for 

Saturday
15 Nov

00:01hrs – 23:59hrs

Official Contractors 

Saturday
15 Nov 

09:00hrs –
23:59hrs

Space Only Exhibitors & Official Contractors 

Sunday
16 Nov 

06:00hrs – 22:00hrs

Shell Scheme Exhibitors, Official Contractors and   Space Only Exhibitors 

Open Days 

Hall Open 

Show Open Hours 

Monday
17 Nov 

00:01hrs – 23:59hrs 

10:00hrs – 18:00hrs 

Tuesday 
18 Nov 

00:01hrs – 23:59hrs 

10:00hrs – 18:00hrs 

Breakdown 

Hall Open 

Access for 

Tuesday 
18 Nov 

17:30hrs – 23:59hrs

For Shell Scheme, Space-only Exhibitors and Official Contractors

All stands should be clear of displays and products by 23:59hrs on Tuesday

Please do not attempt to begin setting up your stand before your allocated time, as this can disrupt others working in the hall and cause delays. Similarly, do not begin breaking down before the show closes as it poses safety risks to others.

You are strongly advised to remove everything from your stand as soon as possible as your stock and exhibits are most prone during breakdown. With this in mind, you should aim to clear all stock and exhibits by 23:59 hrs on Tuesday night; under no circumstances can anything be left in the halls overnight.

Any items not removed by the end of breakdown will be deemed as rubbish and disposed of. Any costs for this disposal will be passed on to the exhibitor.

Build-Up and Breakdown


Hi-Vis & Other Safety Wear 

VisionPlus EXPO requires all contractors and exhibitors to wear appropriate Personal Protective Equipment - that is: hi-vis waistcoat or jacket, appropriate footwear and hard hats/riggers headwear (where appropriate) whilst in areas where construction/de-construction (including Shell Scheme) is taking place. Anywhere there is danger from overhead working, the 2m area around the stand will be designated as a hard hat area. It will be your responsibility to ensure that anyone walking onto your site during these times is wearing a hard hat. 

View Dubai World Trade Centre's Health & Safety Manual


Build-up 

Build-up for VisionPlus EXPO will begin at 09:00 hrs onwards on Saturday, 15th November for Space-only Exhibitors. Shell Scheme Exhibitors may begin setting up their stand from 06:00hrs on Sunday 16th November

No exhibitor will be allowed to set up during show days or beyond the set time schedule if they have not already started setting up as per the guidelines.


Breakdown 

The breakdown will begin at 17:30hrs on Tuesday, 18th November after the halls are clear of visitors, and will continue until 24:00hrs that night. Any goods left in the halls after this time will be deemed abandoned and disposed of as rubbish. There will be a charge for the removal of any stand fitting or other goods that are abandoned, and this cost will be passed onto the exhibitor. 

For more on collections, see: Deliveries & Collections. 


If you have queries, please email Tarsem Singh at operations@fourplusmedia.com

See also: Event Timetable, Parking, Access

Venue and onsite Information

Dubai World Trade Centre - UAE 

You must first attend the Traffic Administration Point when arriving at the Venue, in order to either identify yourself to gain entry to the halls or to be put in the traffic system for unloading.

How to Get Here

DWTC is located on Sheikh Zayed Road, within Dubai’s central business district and is easily accessible by public transport.

Access by Plane below is a list of the international airports:

• Dubai International Airport (DXB) is located 12 minutes away from DWTC (approx. 11km)

• Al Maktoum International Airport (DWC) is located 40 minutes away from DWTC (approx. 57km)

• Abu Dhabi Airport (AUH) is just an hour’s drive away from Dubai and covers comprehensive regional and international services

• Sharjah Airport (SHJ) is a base for regional and international budget airlines and is a 40-minute drive from Dubai.

Access by Metro The station ‘Dubai World Trade Centre’ (number 22) is on the Red Line within Zone 5. Trains run every 7 minutes, and with options such as Park & Ride or feeder buses connecting various neighbourhoods to the metro. Using the metro not only saves you time and reduces traffic on the roads but also lowers our carbon footprint, which helps us work towards a greener environment.

For more information on Dubai Metro, check the RTA website for the latest information and possible changes https://www.rta.ae/wps/portal/rta/ae/public-transport/metro/about-metro or call RTA call centre on +971 800 9090. Access by Taxi and e-hail (Careem and Uber) Dubai is a taxi-centric city, taxis can be hailed in the street or picked up at taxi ranks or available electronically via e-hail apps.

Taxis in Dubai are metered, air-conditioned and relatively inexpensive. Also, for those who prefer, to can opt for ladies-only taxis driven by women.

 

The DWTC taxi rank is located on the ground floor of Al Mustaqbal Street Parking opposite Convention Gate.

 

Exhibition Venue Address

Dubai World Trade Centre - DWTC
PO Box 9292, Dubai, United Arab Emirates
Tel: 800DWTC (3982)/+97143893999
Website: http://www.dwtc.com

 Venue Directions

Parking Facilities

The following car parks are available for organisers, exhibitors, sponsors and visitors and operate on a first-come, first-served basis:

  • Happiness Al Mustaqbal Street Parking: This parking facility offers a total of 3,715 spaces including dedicated spots for Electric vehicles, People of Determination, and 140 bicycle storage racks. The car park uses a smart parking technology solution with bay availability indicators and floor counts detailing available spaces. 
  • Exhibition Street Parking: Behind Sheikh Rashid Hall (capacity: 1,160 cars)
  • Sheikh Rashid Tower Parking: Next to Arena Hall (capacity: 863 cars)
  • Za’abeel Plaza Parking: Front of Za'abeel Hall 6 (capacity: 300 cars)
  • Exhibition Plaza Parking (capacity: 150 cars)
  • Arena Plaza Parking: Valet service – If applicable (capacity: 140 cars)
Parking Facilities

The following car parks are available for Organisers, Exhibitors, Sponsors and Visitors. The parking facilities at DWTC operate on a first-come, first served basis:

Multistory Parking and Location

Parking Space

Green Parking Spaces

People of Determination Spaces

Bicycle Racks

Al Mustaqbal Street Parking

Located across Convention Gate

2,603

3

28

7

Exhibition Street Parking

Located behind Sheikh Rashid Hall

1,398

3

24

N/A

Sheikh Rashid Tower Parking

300

4

8

N/A

Za’abeel Plaza Parking

Located in front of Za'abeel Hall 6

364

4

7

N/A

Exhibition Plaza Parking

Located at the Exhibition Plaza

173

2

2

N/A

The above car parks offer the following payment methods:

  • QR code payment: Scan the code and make the payment with your credit card. When you exit, the barrier will open automatically
  • Pay-On-Foot (POF) machines: Pay at the machines conveniently located in each car park
  • Cashiers: Pay when you exit the car park
Valet Parking

Valet Parking services are currently not available.

Wheelchairs

Wheelchairs are available free of charge and can be borrowed from three of our information desks, located at the Convention Gate, the Exhibition Gate and Hall 1 as well as from the Emergency Medical Services station located next to Hall 5. A form of ID (such as a driving licence or Emirates ID) will be required upon collection, yet we are unable to offer pre-booking and are subject to availability. For any enquiries about a scooter or powered wheelchairs please liaise with the below companies directly:

Company Name

Details

Safe Mobility

Location: Dubai Mall

Telephone: +971 (0) 52 - 68 33 450 |+1 (855) 470 – 4410

Website: https://safe-mobility.com/rental/

Dubai Mobility Scooters (Able Mobility Trikke Scooters Rental LLC)

Location: Shop 16, Al Raha Building, Al Barsha 1

Telephone: UK +44 (0) 7450122934

DXB +971 55 772 0038 | +971 4 3709893

Website: http://247medicalequipment.com/

Access

Due to recent changes in the law, immigration controls have been applied to venues in Dubai. 

Build-up & Breakdown – Exhibitors 

Exhibitors and their employees must attend the Traffic Administration Point upon arrival in order to identify themselves as an exhibitor. Accepted documents to do so can be either a copy of your stand contract or a business card with a matching Emirates ID card. There is no cost to this. 

Build-up & Breakdown - Contractors 

All contractor staff must obtain a DWTC contractor badge in exchange of a valid proof of identity. The below rules and regulations are managed by Dubai World Trade Centre Venue Infrastructure Department and are required by the Dubai Naturalisation and Residency Department.

Temporary Contractor Badges

Local Contractors (UAE Based)

  • All contractor staff must report to the cashier's cabin at Main Contractor Badge Cabin located opposite Hall 8, Sheikh Saeed Hall Cabin, Sheikh Maktoum Hall Cabin and Main Service Yard Cabin to receive a temporary contractor badge in exchange of a valid proof of identity (Emirates ID) which will be kept temporarily at the cashier’s cabin until the contractor badge is returned.

     

  • Each contractor badge costs AED 21.00 and is valid for one day only (from 00:01 to 24:00). A fee of AED 250.00 will be charged for any lost contractor badge. An additional AED 20.00 will be charged per day for failing to report or return the contractor badge in the cabin.

DWTC temporary contractor badges can be collected from the service yards at the following locations:

  • International and local contractor badges: Cashier’s cabin at the main contractor badge cabin located opposite Hall 8 service yard (24x7 Operation).
  • Entrance gate of Sheikh Maktoum & Sheikh Rashid Halls service yards.
  • Entrance gate of Sheikh Saeed Halls service yards opposite World Trade Centre Metro station.
  • Main service yard cabin for driver contractors
Important Notes
  • DWTC’s contractor badge is the property of DWTC and must be used in accordance with the agreed terms and conditions. 
  • Contractors without a valid DWTC contractor badge are not allowed to enter the halls. 
  • Contractor badges cannot be transferred to another person. A fine of AED 250.00 applies for violating this rule. 
  • DWTC contractor badge holders enter the venue at their own risk. DWTC does not hold responsibility for any injuries caused or for any damage to a vehicle or property. 
  • Access for contractors is restricted to the tenanted hall(s) during build-up and tear-down. 
  • Access for stand equipment and contractors is only allowed via the back of the halls through the service yard. No materials or industrial trolleys are permitted through the front doors of the halls. 
  • All contractors are obliged to comply with the DWTC’s mandatory PPE regulations. 

In the event that an Immigration Officer attends the site, the Supervisor is legally responsible for the workforce they have onsite. 


Open Days - Exhibitor Badges 

To register your staff for badges for exhibitor access on open days, please visit the VisionPlus EXPO Exhibitor Portal.

Deliveries & Collections

Deliveries 

If you are intending to have goods delivered to your stand by external contractors, it is important that you arrange for a representative of your company to be at your stand to receive them. Neither the organisers nor the venue can accept delivery of any goods, and cannot accept responsibility for any goods delivered to unstaffed stands.  

The shipment should always carry stickers with the following details:

  • Event name
  • Event dates
  • Exhibitor’s company name, stand number, hall number / name
  • Exhibitor’s onsite contact name and contact details
  • Description of shipment items and total number of items

The first two lines of the address are imperative to ensuring the successful delivery of your goods. Failure to do so may result in your items not being delivered or being delivered to the wrong place. 

DWTC cannot accept any deliveries on behalf of organisers nor exhibitors. Deliveries shipped directly to the Venue and not through the organiser’s official freight forwarder can only be received and signed for by yourself or the freight forwarder during the tenancy.

DWTC does not provide storage facilities. Please contact your freight forwarder for alternative solutions. Please note that all shipments must be delivered via the service yards and loading docks as DWTC does not allow any deliveries to the exhibition halls via the main entrances.

The following address format is to be used for all delivery purposes:
Dubai World Trade Centre
Sheikh Zayed Road - PO Box 9292
Dubai - United Arab Emirates

We strongly advise all exhibitors who are sending valuable items to the exhibition to send them by courier. Any such items must then be signed for personally by exhibitors. We also advise you to check the local office open days and hours if you arrange for another courier company to deliver items to your stand. Some courier companies have restricted open hours, especially at weekends so ensure you also have emergency/out-of-hours contact details for them.  

Deliveries will only be accepted during the tenancy of the exhibition i.e. from Sunday after 14:00hrs at the earliest. If you are making your own deliveries during the open days of the show, these can only be made between 08:00hrs and 09:15hrs before the exhibition opens.


Collection of Exhibits  

If you are arranging for goods to be collected after the show closes, we strongly advise you not to leave goods unattended at any time before they are collected; the breakdown is a particularly vulnerable time and stock is at a much higher risk of being lost or damaged.  

All exhibitors should have arranged for collections to be made by Tuesday at 22:00hrs. Under no circumstances can anything be left in the hall overnight and no collections can be made on Wednesday. 


If you foresee any issues with this, contact the Operations team pre-event, or the Organisers’ Office on-site.  


Any goods left in the halls after Tuesday 22:00 hrs evening will be deemed abandoned and disposed of as rubbish. There will be a charge for the removal of any stand fitting or other goods that are abandoned, and this will be passed on to the exhibitor.  

Neither the Venue nor the Organisers can accept responsibility for damage to stands or goods or the loss of any property on any stand or anywhere else at the exhibition.  

The logistic contractors, Al Nabooda, can help with moving and lifting in the halls if you need – Please contact Al Nabooda at rabindra.dongal@alnaboodah.com

 See also: Build-up & Breakdown, Freight & On-site Logistics, Access

Shell Scheme Stands

Useful Measurements 

Height Internal stand height : 2500mm 
Graphics for Panels The visible height of the panels is 2350mm high.

Attaching Graphics 

You can affix your graphics using anything that will not damage the panels, e.g. double-sided tape, or Velcro. 

Shell Scheme Specification 

For in-depth information on how your stand will be constructed, or to discuss any alterations to the Shell Scheme panels, contact SilverPixelz Advertising on:

Details as below

Provided below the Contact Information of   Mr. Ravish Tyagi

 Contact information:

Mobile Number: +971 55 816 45 10
Email                  : ravish@silverpixelz.com

To help them to advise you as accurately as possible, please ensure that you know your stand number and dimensions. If you are unsure of these, contact the Show Director Neelam Solanki +91 98208 19674 / vpexpo@fourplusmedia.com.

Space-only Stands

What’s Included? 

Space-only stands have booked a space marked-out on the show floor upon which to build. You have a legal obligation to build your stand to the standards and regulations outlined in this manual. 

Space-only Stand Plans 

Stand Plans must be forwarded for approval to the Operations Team in order that a stand-build audit check can be carried out, and permission to build can be granted. Regardless of whether your plans are Simple or Complex, you must submit: 

  • At least 1 elevation plan and 1 plan view of your plans, clearly indicating positions of walling, features, working exhibits, and demonstration areas. These copies must also show dimensions (including height) of all aspects (walling, gangways, fire routes etc.) and indicate materials used. In the case of complex structures, these must show structural calculations.
  • Method Statement
  • Contact details for the contractor/s
  • Proof of Insurance
  • Space only Stand Contractors need to Submit a security deposit of AED 5000 before taking venue possession and the same will be refunded within 7 working days if no damage is incurred to the venue, living or any other physical assets.

Please note that stands over 4m in height require special approval – please upload your plans/provisional plans on the VisionPlus EXPO Exhibitor Portal

If you haven't received your Exhibitor login yet, or for any other queries please email Tarsem Singh at operations@fourplusmedia.com

Simple Stands   

Simple stands are those stands under 4m in height, and not otherwise using structures that would then re-classify the stand as complex (see below). 


Complex Stands

A complex structure is any form of construction that requires input from a structural engineer to ensure a safe build and operation. 

The following examples will re-classify a stand as a complex structure, regardless of the overall height: 

  • Any stand or structure 4m or higher in height*
  • Viewing/service platforms
  • Items suspended from drop wires, e.g. lighting rigs, towers
  • Raised walkways
  • Ramps
  • Platforms and stages 600mm and greater in height
  • A structure which requires cross-bracing
  • Stairs, steps or staircases of any height
  • A stand with a travel distance to an aisle of more than 10m
  • Temporary grandstands and tiered seating
*Stands 4m or higher in height require special approval – please upload your plans/provisional plans to the VisionPlus EXPO Exhibitor Portal

NOTE: Complex stands that require auditing from external resources for structural stability and weight-bearing approval will be charged extra as per actuals

If you haven't received your Exhibitor login yet, or for any other queries please email Tarsem Singh at operations@fourplusmedia.com

General Regulations On Submitting Plans    

  • Plans must prove structural stability; failure to do so will result in your plans being rejected.
  • Photographs of built stands will not be accepted.
  • Permission to build a stand for a previous show will not be accepted as permission to build. Plans must be re-submitted for every show.
  • Permission to build, and/or comments will be returned to the exhibitor or contractor after submitting the plans.
  • Permission to build must not be assumed until it is received in writing from the Organisers.
  • No alterations to stands from the agreed plans may be made without agreement with the Organisers.
  • All plans, calculations and documentation must be in English and should clearly state the exhibiting company's name, stand number and the name and contact number of the responsible contractor.
  • No plans should be sent directly to the Local Authority or the Venue.
  • Exhibitors should ensure that all stand fitting information is passed onto their contractor, including stand size and floor plan.
  • Your plans must indicate where your stand number or name will be displayed as this is required on all Space-only sites.
  • You must indicate the position and direction of the audio speakers (they must face into your stand).
STANDS WHICH DO NOT HAVE PERMISSION TO BUILD WILL BE SUBJECT TO AN ON-SITE INSPECTION AND CHARGE WHICH MAY RESULT IN REJECTION OR RESTRICTIONS TO BUILD. 

FREE ADVICE! 

Any Space-only exhibitor or contractor who requires any advice on the structural or technical elements of their stand build or design can contact the VisionPlus EXPO Operations Manager, Tarsem Singh on operations@fourplusmedia.com


Method Statement

A Method Statement is a safe procedure document. Space-only stands must ensure that their contractors submit this for build (the exhibitor must submit this if they are constructing a stand themselves) alongside your stand plans. 

Kindly refer to the form, fill it out on  VisionPlus EXPO Exhibitor Portal.

Walling Ruling    

All Space-only stands are subject to our walling ruling, that is: 

Long runs of full-height walling on or within 2m of the perimeter of a stand are not permitted. 

Full-height is considered to be any wall or structure over 1.2m high. A long run is that which exceeds 30% of the overall length of any one side. 

For example, on a 6m perimeter, up to 1.8m of this length can have a wall that is 1.2m or taller in height. 

This rule forms part of the terms and conditions of your stand booking. You must submit stand plans in good time before the event so we can check this; submitting plans late will not be a valid reason to get exemption from this rule. 

The spirit of this regulation is to ensure your fellow exhibitors are always facing onto some activity, and that tall, long walls do not block off other stands or aisles, or affect visitor traffic. 

It is advisable that any runs of walling which face an aisle should be dressed and made good. Similarly, the reverse of any walling should be dressed from 2.5m upwards (the minimum height requirement) so other stands are not looking onto unfinished walling. 

This ruling also applies to Shell Scheme exhibitors building within their stand space. 

There may be exceptions to this rule, where the wall is against a show feature or Venue perimeter for example. If this is the case for your stand, please contact the Show Director in the first instance.